How do our pricing work?

Our prices are charged on a monthly basis and already include VAT. Additionally, you can get yearly discounts through our billing portal.

How can I access ToolHive?

You can use ToolHive on any device with a web browser by visiting ToolHive.app. You can also install it as an application on your preferred device, check the links at the bottom for more information.

What is new with ToolHive?

We are constantly working on new features and improvements. You can find our latest updates on our blog.

What is a software assset manager?

This is a software package designed for managing other software. ToolHive is a Software Asset Manager. We help you manage your software assets and gain insight into the software you use.

What does the trial period mean?

You can try our Small Business plan for free for 1 month. After that, you will automatically return to the free plan. No strings attached, no credit card required, and no sneaky automatic renewals. Want to stay on the Small Business plan? You can do that through our billing portal.

I have a question about my account, how can I contact you?

Send us a message at support@toolhive.io or check out our contact page

How can I cancel my subscription?

You can cancel your subscription at any time through our billing portal. You will still have access to your account until the end of the billing period. After that, you will automatically return to the free plan.

How can users create GDPR requests?

First you need to make your organisation public in the Organisation settings in ToolHive. A public link will be created for you to access your public GDPR request page.

How do you generate reports?

Open the ToolHive app and you will find the report button. Here you can generate several reports in Excel and PDF. ToolHive has multiple reports with a specific focus for different purposes. Check out all our reports in ToolHive.

How do I get started with ToolHive?

Head over to our app and create an account. You can start using ToolHive for free right away by creating an Organization and adding your tools.

I forgot my password, what do I do?

You can reset your password by clicking on the forgot password link on the login page.

How do I setup autorenewals?

You can enable autorenewals in the organisation settings in ToolHive. Connect your credit card, SEPA or PayPal to ToolHive and we will take care of your subscription automatically.

How do I upgrade my account?

You can upgrade your account in the organisation settings in ToolHive. Choose the plan you want to upgrade to and press the button. We will automatically calculate any price differences for you. You will keep access to your current plan until the end of the billing period if you downgrade you plan. Any upgrade will be handled immediately.

Frequently Asked Questions

Frequently asked questions

If you can’t find what you’re looking for, email our support team.

- How do our pricing work?
  Our prices are charged on a monthly basis and already include VAT. Additionally, you can get yearly discounts through our billing portal.
- How can I access ToolHive?
  You can use ToolHive on any device with a web browser by visiting ToolHive.app. You can also install it as an application on your preferred device, check the links at the bottom for more information.
- What is new with ToolHive?
  We are constantly working on new features and improvements. You can find our latest updates on our blog.
- What is a software assset manager?
  This is a software package designed for managing other software. ToolHive is a Software Asset Manager. We help you manage your software assets and gain insight into the software you use.
- What does the trial period mean?
  You can try our Small Business plan for free for 1 month. After that, you will automatically return to the free plan. No strings attached, no credit card required, and no sneaky automatic renewals. Want to stay on the Small Business plan? You can do that through our billing portal.
- I have a question about my account, how can I contact you?
  Send us a message at support@toolhive.io or check out our contact page
- How can I cancel my subscription?
  You can cancel your subscription at any time through our billing portal. You will still have access to your account until the end of the billing period. After that, you will automatically return to the free plan.
- How can users create GDPR requests?
  First you need to make your organisation public in the Organisation settings in ToolHive. A public link will be created for you to access your public GDPR request page.
- How do you generate reports?
  Open the ToolHive app and you will find the report button. Here you can generate several reports in Excel and PDF. ToolHive has multiple reports with a specific focus for different purposes. Check out all our reports in ToolHive.
- How do I get started with ToolHive?
  Head over to our app and create an account. You can start using ToolHive for free right away by creating an Organization and adding your tools.
- I forgot my password, what do I do?
  You can reset your password by clicking on the forgot password link on the login page.
- How do I setup autorenewals?
  You can enable autorenewals in the organisation settings in ToolHive. Connect your credit card, SEPA or PayPal to ToolHive and we will take care of your subscription automatically.
- How do I upgrade my account?
  You can upgrade your account in the organisation settings in ToolHive. Choose the plan you want to upgrade to and press the button. We will automatically calculate any price differences for you. You will keep access to your current plan until the end of the billing period if you downgrade you plan. Any upgrade will be handled immediately.